From 4cdd0503947ef7e6643118b96c1eb8050e347cf6 Mon Sep 17 00:00:00 2001
From: Tristan Ancelet
-## Blog Posts +
-Proficiently utilizing Puppet to build out new equipment and virtual machines (VMs) for customers. This involves configuring and optimizing Linux systems to meet specific requirements. +Proficiently utilizing Puppet to build out new equipment and virtual machines (VMs) +for customers. This involves configuring and optimizing Linux systems to meet +specific requirements.
-Setting up new Virtual Private Clouds (VPCs) in AWS to facilitate the seamless rollout of customer VMs. This involves configuring networking, security, and other AWS services to create robust and scalable environments. +Setting up new Virtual Private Clouds (VPCs) in AWS to facilitate the seamless +rollout of customer VMs. This involves configuring networking, security, and +other AWS services to create robust and scalable environments.
-Developing scripts to automate intricate tasks, enhancing operational efficiency. These scripts empower our customer support team to address and resolve issues promptly, ensuring a swift and effective response to customer needs. +Developing scripts to automate intricate tasks, enhancing operational efficiency. +These scripts empower our customer support team to address and resolve issues +promptly, ensuring a swift and effective response to customer needs.
-Handling escalations from customers when their infrastructure encounters issues. This involves diagnosing and resolving complex problems, collaborating with cross-functional teams to ensure the restoration of normal operations. +Handling escalations from customers when their infrastructure encounters issues. +This involves diagnosing and resolving complex problems, collaborating with +cross-functional teams to ensure the restoration of normal operations.
-Collaborating with Jenkins to design automated buildout jobs. This process streamlines the provisioning of customer equipment from a gold-image, reducing manual intervention and enhancing the speed and consistency of our deployment processes. +Collaborating with Jenkins to design automated buildout jobs. This process +streamlines the provisioning of customer equipment from a gold-image, reducing +manual intervention and enhancing the speed and consistency of our +deployment processes.