Unix & Linux Systems Engineer (Acumera 2023 -> Current)

Name: Acumera

As a Linux Systems Engineer working at Acumera, my role is multifaceted, encompassing various responsibilities to ensure the efficient operation of our infrastructure.

Key aspects of my position include:

• Infrastructure Deployment

  Proficiently utilizing Puppet to build out new equipment and virtual machines (VMs) 
  for customers. This involves configuring and optimizing Linux systems to meet 
  specific requirements.
  

• Cloud Infrastructure Management

  Setting up new Virtual Private Clouds (VPCs) in AWS to facilitate the seamless 
  rollout of customer VMs. This involves configuring networking, security, and 
  other AWS services to create robust and scalable environments.
  

• Automation Scripting

  Developing scripts to automate intricate tasks, enhancing operational efficiency. 
  These scripts empower our customer support team to address and resolve issues 
  promptly, ensuring a swift and effective response to customer needs.
  

• Escalation Handling

  Handling escalations from customers when their infrastructure encounters issues. 
  This involves diagnosing and resolving complex problems, collaborating with 
  cross-functional teams to ensure the restoration of normal operations.
  

• Jenkins Integration

  Collaborating with Jenkins to design automated buildout jobs. This process 
  streamlines the provisioning of customer equipment from a gold-image, reducing 
  manual intervention and enhancing the speed and consistency of our 
  deployment processes.
  

In summary, my role involves a combination of infrastructure deployment, cloud management, automation scripting, escalation handling, and Jenkins integration, contributing to the overall reliability and efficiency of our systems and services.